The Tech Place
IT SUPPORT HUB

For FAU Students (maybe).

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Welcome to Technical Support

This is the place to get help with technology problems, maybe. We have staff, somewhere, who know things, probably. The contact information changes often, so just try clicking links until something works. We do not provide specific instructions, as true problem-solving should be intuitive.

Details Here

For serious matters, check out our support forum: Read More.


Current Tech Staff Schedule

Support Area
Availability Status
Best Contact Time
FAUNet IDs
Offline
9:00 AM - 9:05 AM
Canvas LMS
Busy
1:00 PM - 1:30 PM (maybe)
General Device Fixes
Available
4:00 PM - 5:00 PM

*Availability is subject to the mood of the on-duty technician.


Quick Troubleshooting Status (Check the colors)

Follow the color to know if it's safe to proceed. If you cannot see colors, just guess which steps work!

Step 1: Check if your password works.

Step 2: Try restarting your browser entirely.

Step 3: Clear your cache and cookies.


EMERGENCY ALERT SYSTEM (DO NOT LOOK)

⚑ IMPORTANT UNSCHEDULED MAINTENANCE ⚑

Check back later, or don't. The status is constantly changing.


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